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SONIA'S BIRTHDAY DALE - 31% OFF SITEWIDE, ENDS MIDNIGHT PST

Returns & Exchanges

Returns & Exchanges 

*Holiday Extended Return Policy:

Any purchases made from November 1, 2022 to December 20, 2022, may be returned for a refund in original form of payment until January 15, 2023.

*This excludes all sale items as they are marked final sale. Final sale items are not eligible for a refund and store credit.

What is your return policy?

You have 30 calendar days from the day you place your order to postmark your item(s) for return. Your refund will be credited to the same form of payment used to make the purchase.

We accept returns on item(s) in new condition with original tags attached, unworn, unwashed and free of any alterations for a full refund (minus shipping costs). All item(s) being returned must also be accompanied by the original packaging, i.e. poly bags.

Any item(s) marked final sale are not eligible for refunds, store credit or exchange.

Please visit https://niathebrand.returnly.com/ to begin the return process.

What if my return is past the 30 days?

Any returns postmarked more than 30 days from the delivery date will be given store credit.

Does my store credit from my return expire?

Yes, any store credit issued for a return has an expiration date of 1 year from issue date.

What if I need to exchange for a different size or color?

We do not offer direct exchanges. If you would like to exchange something for a different size or color, please return the original item(s) for a full refund and place a new order.

When will I get my refund?

Once we receive your return, please allow 3-5 business days for your return to be fully processed. Once your return has been processed, please allow an additional 5-10 days for your bank to post the refund to your account. We can only issue credits back to the original form of payment.

How do I return my order from within the U.S.?

For all U.S. orders, please click here to begin the return process.

 

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